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Betters Agency

Microsoft Dynamics 365

Guided Agency Setup Solution

One guided workflow that replaces hours of reading Microsoft documentation.

A guided agency setup screen in Dynamics 365 showing six setup areas with completion status and a go-live checklist
Screenshot from a working sandbox environment. Client identifiers and any sensitive values are redacted.

The problem

Small businesses should not have to spend hours in D365 learning documents to work out how to configure their own system. Setup knowledge sits with the implementer, which makes every later change a support ticket.

What we built

A guided setup center walks the agency through each essential area in any order, agency profile, people and roles, AMS integration, sales pipelines, reference data, and a go-live checklist, with live completion state for each. The agency configures its own AMS integration and user settings without leaving the workflow.