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Betters Agency

Christian Mortensen

· · 1 min read

Christian has spent more than ten years on complex Dynamics 365 implementations, and most of that on the customization work that begins where the out of the box product stops. He is…

Christian has spent more than ten years on complex Dynamics 365 implementations, and most of that on the customization work that begins where the out of the box product stops. He is the person you want on an engagement where the requirement does not fit a standard form, a standard workflow, or a standard report.

His specialisms are Dynamics 365 CRM, Project Operations, and Marketing, along with the custom AI solutions layered on top of them. In practice that means designing a data model that will still make sense in three years, building the modules and integrations that make the platform fit the business rather than the other way around, and knowing which requests are genuinely worth customizing for and which are better solved by changing the process instead.

He is also, by common agreement, one of the most genuinely caring people you will meet. Outside of work he plays video games and volunteers at events like Habitat for Humanity.

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