Simple hourly rates. No surprise invoices.
Two clear rates cover the work outside our fixed-fee packages: expert development and support, and guided onboarding for teams that want to drive with an expert on call. Both are quoted against a defined scope, so you always know what you’re paying for.
Two ways to buy our time
Buy hours in bundles and spend them on exactly what moves your business. Which rate applies comes down to one thing: are we building it, or guiding you while you build it?
Support & development
Expert developers building and supporting the custom work the platform doesn’t ship with, scoped and estimated before anything starts.
Bought in bundles. Every engagement is scoped and estimated first.
What clients spend these hours on
- Custom modules, tables & business rules
- Integrations (QuickBooks, ERP, financial systems & more)
- Executive & team dashboards, Power BI reporting
- Copilot Studio agents & automation
- Customer & partner portals
- Legacy-system data migrations
- Ongoing admin, configuration & support
Customer onboarding support
Prefer to drive? Set up and run your system yourself with a local Betters expert on call, guided setup, coaching, and best-practice reviews on your schedule.
Onboarding & configuration support, on your schedule.
What’s included
- Guided environment & app setup
- Admin & configuration coaching
- Data model & best-practice reviews
- Process, template & view reviews
- Troubleshooting & how-to support
- Hands-on and local, no offshore hand-offs
Scope note: onboarding and configuration support only. Custom development and code are handled separately at the $120/hour build rate, we’ll always tell you when a request crosses that line.
Book a working sessionHow working in hours actually goes
No open-ended meters and no surprise invoices. Here’s how an hourly engagement runs, whichever rate you’re on.
Scope & estimate
We agree what you need and give you an estimate in hours before any work starts. You approve the number.
Buy a bundle
Purchase hours in a 10, 25, or 50-hour bundle (support & dev), or book onboarding sessions as you need them.
We do the work
We build, configure, or coach against the scope, and flag it early if something grows so there’s never a surprise.
You see the hours
Time is tracked against your scope and reported plainly. Unused bundle hours stay yours to spend on what’s next.
You own it
Your tenant, your data, your code, everything we build is documented and handed over. No lock-in.
Grow from here
Most clients start with a package or onboarding, then move into hours as new needs surface. The on-ramp is easy.
Onboarding vs build
If we’re guiding and you’re driving, it’s the $85 onboarding rate. If we’re building custom work or code, it’s the $120 rate. We’ll tell you which applies up front.
Licensing is separate
These rates cover our work. Your Microsoft Dynamics 365 and Power Platform licenses are billed by Microsoft, we’ll recommend the right ones.
Not sure yet?
Not every problem needs paid hours. Sometimes a fixed-fee package or a simpler fix is the better call, and we’ll say so.
Hours are the on-ramp, not the only way in
Most engagements start with a productized, fixed-fee package to get live fast, then move into hours for everything custom. If you’re not sure where to begin, start here.
Tell us what you need and we’ll estimate the hours
A short call to scope the work, whether it’s a custom build, ongoing support, or a guided onboarding. You’ll leave with a clear estimate, not a surprise.